Amazon High Volume Hiring

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Full-Time Campus Shift Lead

CLEVELAND, OH

Job ID: 170009130

Help us bring Amazon’s ease of ordering textbooks even further – straight to the Cleveland State University community! We are looking for leaders ready to delight our customers with rock star-quality service and an up-for-anything attitude, who thrive in an ever-changing environment. Want to be a part of the smile on the box and bringing the next big thing to your community? Read on and submit your resume!
 
Things you should know about working in an Amazon Campus Pickup Point:
  • Customer-obsession. It makes your day to make someone else happy.
  • Quality is key. You have high standards and it shows in your work. We’ll hold you to it, but only because we know our associates can handle it.
  • Cool with casual. A relaxed dress code means it’s casual Friday, every day.
  • We like to keep you on your toes. Associates will rotate tasks multiple times throughout the week.
 
Got it? Okay, but what will you actually be doing?
  • Maintain morale of the team through customer-obsessed leadership
  • You have it covered – open and close the store and cover leadership responsibilities
  • Receiving, picking, and random stowing of packages
  • Lend a hand – assist customers and problem-solve scenarios such as missing and/or damaged packages
  • Know the flow – manage the package flow from the point it is received at the CPP to customer pick-up
  • Put the pick-up in pickup point – check customers in at the Assisted Pickup Desk
  • Keep it clean – help maintain a clean and organized workspace  
  • Monitor key metrics and make in-the-moment operational decisions to provide an exceptional customer experience
  • Other duties as needed
 
Let’s sweeten the deal…
  • Competitive pay
  • Flexible scheduling, make it work with your school schedule
  • Basic Life, AD&D Insurance
  • Growth opportunities
  • Employee Assistance Program
  • On-the-job training and skill development
Hourly Pay Rate: $13.25

We want you to join the team if you can check these boxes:
  • Flex, not just your muscles – you are willing and able to work a variety of shifts and job duties
  • Diversity is awesome! But you must be able to read and take direction in English
  • Let’s get physical – you must be able to lift up to 49 pounds with or without reasonable accommodation, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend, and reach
  • School spirit – you must enjoy working with students.
 
Basic Qualifications (because compliance asked us nicely to list these out…)
  • Must be at least 18 years old
  • High School diploma or equivalent
 
Like what you see? Double tap (or just click), start your application, and attach your resume!

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation