Amazon High Volume Hiring

Lead Fulfilment Associate

Job ID: 170010053 | East London, United Kingdom

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals.  You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Area Manager (AM) to highlight and rectify issues as they arise.
 
Tasks and Responsibilities
Help support daily management of department duties 
Assign work to associates as required/needed to support workflow and daily production goals 
Assist the Area Manager with taking the daily team brief 
Assist the floor as an associate resource, training new associates 
Assist the Area Manager with tracking, trending and reporting of departmental metrics by associates (intent is the sharing of information)
Assist the Area Manager in analysing and understanding the reasons behind success and failure in meeting departmental goals 
Tracking, reporting, maintenance of hours and schedules 
Assist the Area Manager with reviewing and updating Standard Operating Procedure (SOP) documents as required
Follow up and solve process-related area issues as required 
Improve flow of product through the area 
Identify and address safety hazards within the work area 
Enthusiastically participate in safety initiatives
Fully understand workflow, daily production goals, and number of Associates present each day. Be accountable for knowing their location at all times. 

Qualifications and Skills
Excellent communication skills (written & verbal)
No history of active quality probation or performance counselling for the past 6 months or length of service, if shorter.
Must be willing to work flexible schedules / shifts
Familiar with current policies and procedures
GCSE Maths & English, grade C or above (or qualification equivalent)
Meets or exceeds departmental production goals
Role model for safe work behaviours
Demonstrated problem solving & analytical skills
Willingness to train and learn new skills
Coach and mentor others to succeed
Lead by example
Able to handle long and short term multiple tasks, whilst working in a high stress, fast paced environment