Amazon High Volume Hiring

HR Associate Contact - Bolton

Job ID: 180014700 | Bolton, United Kingdom

HR Associate Contact

N.B - Do not apply for this role if you already work at Amazon.  Please speak to the HR team at your FC and apply through the internal transfer process.

Looking for a challenging HR role within in a fast moving and customer-focused commercial environment?
As an HR Associate Contact (HRAC) you will enjoy a varied role and a wide range of interactions on a daily basis. You will gain exposure to many different aspects of the business and may have the opportunity to work on site based projects. At all times you will focus on delivering the highest quality service to our internal and external customers. 

Reporting to an HR Advisor, you will play a critical role in delivering the HR plan at our Bolton Fulfilment Centre. You will work closely with the HR and operations team across the site to ensure a great experience for our associates and managers at every stage of their employment with Amazon.
What you’ll be doing:
  • You will be the 1st point of contact for our associates and will drive a positive associate experience for all things HR
  • You will deal with day to day queries and direct this to the correct path for resolution
  • You will ensure our people are paid correctly, managing our time and attendance system
  • Attention to detail is a must, along with the ability to communicate to, and with, all levels of staff
  • You’ll need to be pro-active and a self-starter, ready to manage projects from the off
  • Working times are 40 hours over 4 days a week. Starting at 7am and working until 5.30pm.
Who are we looking for:
  • You are naturally customer service obsessed; thriving on the opportunity to engage with our associates
  • Able to operate with discretion, reliability and role modelling leadership principals
  • Able to handle sensitive and personal information in a professional and confidential manner
  • Have experience of and able to operate with confidence a laptop including Microsoft Office, specifically Excel
  • You are able to work without close supervision, multitask, organise and prioritise workloads and work to strict deadlines
  • You possess excellent communications skills with the ability to interact and engage comfortably with people at all levels
  • You will have experience working with hourly paid/shop floor employees;
  • You will have a hands-on attitude, flexible and adaptable and willing to provide additional discretionary effort when the team is in need
  • You will possess a high level of attention to detail; and
  • You are able to operate in a challenging and fast paced environment.

What you’ll need:
  • Ideally CIPD qualified / part-qualified
  • Fluency in English required (both verbal and written communications, including narrative writing skills)
  • Good IT literacy (excel, computerized HR systems e.g. PeopleSoft)
  • Knowledge of employment law and HR / Payroll practices would be advantageous.