Amazon High Volume Hiring

Central Operations Associate

Job ID: 180017559 | Tempe, AZ

The Central Dispatch Associate coordinates the transportation of customer orders between Amazon Fulfillment Centers and other third-party locations, like grocery stores and restaurants, ensuring each order is picked up and delivered on time.

Over-night, Sunrise, Day, Twilight, Weekend
Tempe. We update postings daily with open positions.
Until October 31, 2018: $11.25
Starting November 1, the rate increases to: $15
Job Description
We’re Raising the Bar on Wages
Starting November 1, all U.S. employees earn $15/hour.

Whether you're part-time, temporary, or seasonal, we are putting more money in your pocket.
Don’t miss out on your perfect schedule – spots are filling quickly.
Apply online or in person today and see how Amazon can transform your life.
Whether you want a career or to earn extra cash now, we offer part-time, seasonal and flexible schedules that work with your life.
Each Amazon team member is part of the magic of bringing orders to life. We are neighbors and friends. Moms, dads, grandmas, grandpas, sisters, brothers, all coming together to help make the holidays happen.
During the holidays you can flex-up and work additional hours to earn even more.

Key Job Elements:
  • Coordinate the pick-up and delivery of orders.
  • Interpret information from different sources to determine customer orders and delivery capacity requirements, then adjust as necessary and execute accordingly.
  • Communicate with delivery partners ensuring on-time delivery.
  • Coordinate with Amazon Fulfillment Center teams to ensure orders depart on time with zero defects.
  • Solve for planned and unplanned events (traffic, weather, sporting, community) leading to anomalies outside normal dispatch operations.
  • Identifies exceptions and escalates to management
  • Completes intra-window reports using standard tools/process
  • Candidates must be flexible to work weekends and/or evenings.

    Basic Qualifications

    • High school diploma or GED required.
    • Experience communicating with diverse audiences.
    • Ability to learn quickly in a fast-paced environment.
    • Candidates must be flexible to work weekends and/or evenings.
    • Strong Computer Skills
    • Good Writing Skills

    Preferred Qualifications

    • Good teamwork mentality: able to build trustworthy and supportive working relationships.
    • Strong logical thinking, analytical skills, and problem solving skills.
    • Experience in customer support and/or distribution operations.
    • Experience in transportation/dispatch industry is a plus.
    • Computer skills using a transportation management system as well as Microsoft Office products.
    • Ability to learn quickly in a fast-paced environment. is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation